Privacy Policy

At Odati Adventures, we value your trust and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it, in compliance with the Digital Personal Data Protection Act, 2023 (“DPDPA”).

1. Information We Collect

• Website Usage Data: We may collect IP addresses and use cookies to improve website performance, diagnose server issues, and analyze visitor trends through tools such as Google Analytics. This data is aggregated and does not personally identify you.
• Bookings & Payments: When you book a tour, we collect your name, email, phone number, and address (if required). Payment details such as credit card or bank transfer information are collected securely for processing your booking.
• Children’s Data: Our services are intended for adults. If you are under 18, parental consent is required before sharing personal data.

2. Purpose of Processing

We process your personal data only for lawful purposes, including:

• Confirming and managing your bookings.
• Communicating tour details and updates.
• Improving our website and services.
• Complying with legal obligations.

We will never sell, rent, trade, or share your personal information with third parties, except where necessary to provide services (e.g., sharing limited contact details with tour guides).

3. Consent & Withdrawal

By using our services, you consent to the collection and use of your personal data as described. You may withdraw your consent at any time by contacting our Grievance Officer. Withdrawal may affect our ability to provide certain services.

4. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law. Once no longer needed, your data will be securely deleted.

5. Cross-Border Data Transfer

Some data (such as analytics information) may be processed outside India. We ensure compliance with government rules on cross-border transfers.

6. Your Rights

Under the DPDPA, you have the right to:

• Access your personal data.
• Request correction or erasure.
• Nominate another person to exercise your rights in case of death or incapacity.
• Seek grievance redressal.

7. Security Measures

We use industry-standard security practices, including:

• SSL encryption for transactions.
• COMODO certification and advanced firewalls.
• Restricted access to personal data.
• Regular audits to ensure compliance.

8. Grievance Redressal

For any concerns or to exercise your rights, please contact our Grievance Officer:

Name: Jayesh Morvankar
Email: jayeshm@odati.com
Phone: +91-9820079802

Complaints will be addressed within 7 working days.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with the “Last Updated” date clearly indicated.

Last Updated: 28 Feb 2026

Privacy Notice version you can display on booking pages or pop-ups.

Privacy Notice – Odati Adventures

We respect your privacy and handle your personal data responsibly.

• What we collect: Your name, contact details, and payment information when you book a tour.
• Why we collect it: To confirm your booking, share tour details, and process payments securely.
• How we protect it: All transactions are encrypted and safeguarded with industry-standard security practices.
• Sharing: We never sell or trade your data. Limited details may be shared only with tour guides to deliver your booked services.
• Your rights: You can access, correct, or request deletion of your data, and withdraw consent at any time.
• Grievance Officer: For concerns, contact [Insert Name, Email, Phone]. Complaints will be addressed within 7 working days.

By booking with us, you consent to the collection and use of your data as described.

Last Updated: 28 Feb 2026